Privacy Policy

At London's Imports, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number
• Delivery address
• Payment information (processed securely via Paystack)
• Order history and preferences

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order updates via SMS or WhatsApp
• Respond to your inquiries and provide customer support
• Improve our services and website
• Send promotional offers (only with your consent)

3. Information Sharing

We do not sell or rent your personal information. We may share your data with:

• Payment processors (Paystack) to process transactions
• Delivery partners to fulfill your orders
• Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information. All payment transactions are encrypted and processed through Paystack's secure platform.

5. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your account
• Opt out of marketing communications

6. Cookies

We use cookies to improve your browsing experience, remember your preferences, and analyze website traffic. You can manage cookie settings in your browser.

7. Contact Us

For any privacy-related questions or requests, please contact us via:

• WhatsApp: +233 54 109 6372
• Email: support@londonsimports.com

Last updated: January 2026